Repair Assessment
Repair Assessment
No matter how careful you are, sometimes a Caroler® will need a repair
If a mitten has fallen off your Caroler, try rolling up the very end of the mitten then sliding it under the cuff. Unroll the end and either pin or glue it in place.
If a shoe has fallen off, use a little bit of white craft glue to secure the shoe to the base. If a shoe is broken, please contact us and we will send you a new shoe as soon as possible. Please note that a broken boot must be returned to the factory for repair.
A scuffed shoe can be fixed with black permanent marker.
Small chips on the base can be smoothed with a nail file and colored in with a felt-tip marker.
If the paint is scratched on a Caroler Face or Base, you might be interested in our Caroler Touch-Up Kit which includes bottles of black, flesh and green paint.
To return cheeks to a rosy color, apply some powder blush with a soft cotton-tipped applicator.
To curl a scroll, roll the end around a round pencil.
Many accessories that become unattached can be fixed by applying a small amount of white craft glue
Use this text to answer questions in as much detail as possible for your customers.
If you are not able to make the repairs at home or the damage to your Caroler is more extensive, please click below to submit your FREE repair assessment