Yes, we maintain a Minimum Advertised Price (MAP) policy to protect the value of our brand and our retail partners.

Authorized brick-and-mortar retail partners may sell our products on third-party platforms such as Amazon or Walmart, provided they also carry our line in their physical storefront. Online-only retailers are not permitted to resell on these platforms in order to protect our brand and support our in-store partners.

Yes, retailers are responsible for shipping costs. We strive to secure the most competitive shipping rates and are happy to provide estimates upon request. You may also elect to use your own carrier or carrier specific guidelines

At this time, we do not offer a drop shipping program. All wholesale orders must be shipped to a retailer designated address.

Net30 terms are available to qualifying accounts upon credit approval. New accounts typically begin with payment due at the time of shipment. We accept credit card or ACH payment.

Our Advent Calendars can be pre-boxed and ready for you to ship. Caroler figurines, however, are not individually boxed for shipping and are instead packed securely in bulk to ensure safe delivery and minimize packaging waste.

At this time, we do not offer volume discounts. We strive to price our handcrafted products fairly and consistently for all of our retail partners, regardless of order size.

Lead times vary seasonally, but most standard orders ship within 1–2 weeks. Custom or high-volume orders may require additional lead time.

Yes, we offer exclusive designs through our Custom Piece Program. This allows you to create a one-of-a-kind Caroler tailored to your organization or store. Learn more about designing a custom piece by visiting our Custom Carolers.

Yes, we offer branded signage, "Made in the USA" displays, and informational materials to help showcase the story and craftsmanship behind our products in your store.